Delivery & Shipping
We aim to dispatch all orders within 48 hours of receiving them, to ensure that whoever you are sending a hug receives it soon. However, due to current COVID-19 regulations and delays with Royal Mail, we have been facing some delays.
Box Sized Hugs standard delivery charge of £2.19 offers 1st class large letter postage via Royal Mail, which does not include tracking information.
Currently Box Sized Hugs only delivers within the UK, meaning we are unable to facilitate international orders.
If you want to send someone a hug in a box and still have questions or concerns, then please email Chloe@boxsizedhugs.co.uk. We will try and ensure a response within 2 hours where possible, so that you can get your hug on it’s way.